Contact us

Live chat

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Chat is offline. We're are available Monday to Friday, from 9am to 5pm your local time across Australia.

Calls within Australia

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Call us on 1300 651 010. We’re available Monday to Friday, 9am to 5pm your local time, across Australia.

International callers

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Call us on +61 2 6283 2999. International calling rates may apply.

Submit a general enquiry

Send us your questions and we’ll get back to you with information from the right team.

Send us your feedback

Tell us about your experience with our services. Your feedback helps us improve our content, support and processes.

Yarnline

For Questions about Indigenous Knowledge, call or submit an enquiry with a specialist from our team.

Office Location and Mailing Address

How to visit us and where to send mail and parcels.

Fax Us

If our online services is down, you can fax us in an emergency on (02) 6285 4731. You'll need to include a declaration form with your submission.

Media enquiries

Journalists can contact us at media@ipaustralia.gov.au or call 02 6283 2038.

Engagement requests

Request an IP information session or educational resources for your organisation. We tailor sessions to suit your needs.

Newsletter

Stay up to date with latest IP news. Subscribe to our monthly newsletter to get updates sent to your inbox.

Translation and interpreting

If you need translation or interpreting support, call 13 14 50.

Hearing and speech assistance

If you’re hard of hearing or have a speech impairment, contact us through the National Relay Service. Call 1300 651 010.

Frequently asked questions

Browse the FAQs to find quick, clear information.